Shipping and return policies for rafael anton irisarri

Shipping Info
Domestic Shipping Options

We ship domestic orders via USPS or UPS, depending on your needs.

* USPS First Class
* USPS Priority
* UPS Ground
* UPS Second Day
* UPS Three Day-Select

You can also use these online shipping calculators: and

International Shipping Options:

International orders are shipped via USPS only.

* USPS First Class International:
o Allows for packages less than 4 lbs. only
o Method Not insured
o No tracking is provided
* USPS Priority International:
o Allows for packages of any weight
o Method Not insured
o No tracking is provided
* USPS Express International:
o Allows for packages of any weight
o Automatically insured for $100
o Tracking numbers are provided

International Shipping Notice

Oftentimes, international packages are delayed by customs when entering a foreign country, and can take longer than usual to be delivered. Other times, packages are held by a local post office for similar reasons.

We recommend that you first visit your local post office to inquire about your package before contacting us. Please allow up to three weeks for delivery, particularly in Central Europe.

Holiday Shipping
To ensure delivery by December 24th*, place your order by:

(Delivery Method => Delivered By)

* USPS First Class: Dec 18th
* USPS First Class International: Dec 9th
* USPS Priority: Dec 18th
* USPS Priority Int’l: Dec 11th

* UPS Ground: Dec 18th
* UPS Next Day: Dec 22nd
* UPS Second Day: Dec 21st
* UPS Three Day-Select: Dec 21st

* USPS BLACK OUT DATE: 25th & 1st
* UPS BLACK OUT DATES: 25th & 1st-3rd

NOTE: Please understand that once we put a shipment out for delivery, it is in the hands of the United States Post office or UPS. We can only guarantee to process and ship your order on time.

Delivery dates are not guaranteed outside the United States.
Return Policy
All returns and exchanges must be made within 14 days of the shipping date.

We accept returns on the following items:

* product that arrived damaged
* unopened media (must be in original, unopened packaging)

Open, defective media can only be exchanged for the same title.

For exchanges and returns please send an email to, including the following:

* your name
* order number
* order date
* name of the product you wish to return
* reason for return

We will contact you with a return address.

We will credit your original method of payment, minus shipping charges.